Welcome to Southern Buick GMC Virginia Beach

Purchased a vehicle from this dealership. Victoria, David, Summer and Chris are the people that I dealt with during my time there. Very friendly and professional. Answered all my questions and was very helpful in the aspect of buying my new Buick Envista. Thank you so much for your help and look forward to driving my new car!!!

Excellent service! I was extremely happy with the service team. They kept me informed during my repairs, the rental car was great and they were professional. I will definitely take my Buick Encore there again!

A big shoutout to Chance, Ryan, and the entire Southern Buick GMC crew for their exceptional customer service. The attention to detail and personalized care truly set them apart.

Kudos to the Southern Buick GMC team for their outstanding service. TJ and Ryan made the purchasing process seamless, and their expertise was impressive. Truly a top-notch car dealer!

I had a wonderful experience today at Southern Buick. Great service, wonderful knowledge of their vehicles. Thank you David, Summer and Chris. I will be coming back to the South for my next vehicle.

I bought my vehicle from CarMax back in March of 2022. About a month and a half after I bought it (2021 Chevy Trailblazer), when I shifted my car from P to D, it acted as if it were in N. I dropped my car off maybe 3 times at this point at the GM Lynnhaven location and it was like trying to find a needle in a haystack. My check engine light wouldn’t stay on to grab the codes. Josh was my technician and he was awesome. He helped out as much as he could given the circumstances. This last time, my check engine light came back in, I called and was able to drop my vehicle off. David was my technician this time around. He was able to grab the codes and service was able to diagnose what was wrong. This entire time my transmission was failing and it had gotten so bad to the point where I didn’t feel safe driving it. This location was able to submit a ticket to GM and install a new transmission and when I picked my car up, I could tell the difference immediately. This team is excellent and I am so happy my vehicle is drivable, safe, and most importantly FIXED! Thank you so much!

Shannon Burris and David Strachan did a phenomenal job finding the right truck for me after giving up on my custom build after poor communication from the sales team at the Greenbrier location.

I was recommended to this place by a family member and the service is excellent with clean and great cars. Roy, Tim, and Tom were amazing assistance with trying to find a car. Roy is an amazing conversationalist and he goes the miles for his customers!

Wish that they had loners cars, because I had things to do

The people that I encountered at your dealership were great.

Chance did great in supporting us coming to a compromise on the price for the vehicle we wanted. Would recommend to everyone.

Convent reliable services.

I was not happy for the reason I had to have service (GM needed the parts numbers off recent chips installed for the safety driving mechanism...those should have been recorded prior to shipping them to my dealer) but the staff at the dealership are always kind and helpful.

Jylynn and Chris were excellent with their service and professionalism. I’m highly recommending to them to the next person looking for a car from GM!!

Really appreciate Mike, Ryan, Jim, Chris and Dave for helping me throughout the process! Great staff and great people.

EASY

Chris Thompson explained everything very thoroughly and helped make us at ease about buying a used car and adding on coverage. Thank you!!

Great experience with Chris!!!

Great service!

I think about most good truck GMC 1500 or 3500 I choice the vechicle just. Test drive

Southern Buick GMC did excellent work repairing a failed belt tensioner on my GMC 3500 Denali Duramax. System damaged several other components around the tensioner, which took longer than initially planned. Both the mechanic and the service representative kept me informed of the status of my vehicle and verified all components operated normally before releasing it to me. Only thing I would recommend is when a vehicle is in for maintenance longer than a day, that a quick outside wash and vacuum be done, they did ensure fluid were top off. The overall repair took a week, most time waiting on parts. I do plan to return to the dealership for regularly scheduled maintenance.

Southern Buick GMC did excellent work repairing a failed belt tensioner on my GMC 3500 Denali Duramax. System damaged several other components around the tensioner, which took longer than initially planned. Both the mechanic and the service representative kept me informed of the status of my vehicle and verified all components operated normally before releasing it to me. Only thing I would recommend is when a vehicle is in for maintenance longer than a day, that a quick outside wash and vacuum be done, they did ensure fluid were top off. The overall repair took a week, most time waiting on parts. I do plan to return to the dealership for regularly scheduled maintenance.

On vacation in Virginia Beach and had issues with my truck, they worked us in their busy schedule. It's good to work with people who cares about their job. Special thanks to Service Advisor and the service tech, much appreciated.

The turnaround time on the inspection and oil change was quick and made me very happy since it was my day off. And the service I always receive from R T Ives is outstanding!!!!!

My service manager did an outstanding job.