Welcome to Southern Buick GMC Virginia Beach

Sales people was very nice. They were aggressive in the good way. Everyone was on point.

My husband and I had an amazing experience with Brandon Lane there. Also, Jerome in finance and the sales manager that let us know what was in stock. My husband had been looking for either a suburban or Yukon XL and 30 minutes after talking to them on the phone, my husband was up there test driving the Yukon and signing papers. The service department did an excellent job as well detailing the vehicle to look like it belonged in a showroom. We can’t thank y’all enough for making him and I both feel so welcomed. Will definitely be doing business again. Brandon was a BOSS with this transaction; can’t recommend him out enough!

Friendly staff

Great communication from tech writer and great service.

Cierra Lane is a exceptional worker. She is very knowledgeable about the vehicles and she has a very happy disposition about herself. I thank her for being my support system when I had a lot of questions. She was the one who helped me to fully decide to purchase my vehicle. She is a asset to your company.

It was very good as where previous experiences.

I had the delightful experience of having the shuttle driver drop me off at my location very well mannered man and very polite I think he said his name is Aaaroon the company has great eye for talent.

Great Job !!!

Tracey was the person that handled my situation and she was very helpful. She kept me updated on the process and was very informative. Great customer service skills. Thanks!

I didn’t purchase a vehicle but Salesman Chance Moore was very great help. Looked at what I think was a 2018 GMC Yukon. I’ll definitely be back to talk numbers and I’ll be looking for him to help me again.

Got a great deal on a Toyota Tundra. But the best part of my experience was the staff, specially Chance who was exceptional taking care of us. Great communication and honest expectations. I highly recommend this establishment.

Mike was very helpful and understanding of our situation

Tracy was excellent

Moose took care of everything I needed and showed exceptional service! Glad I made the choice to go with him!

Problem solved

Moose was efficient and helpful. He focused on what I wanted and was honest, he made great recommendations and made sure to find a vehicle that would meet my needs.

Great service mangers! Had a problem. They handled it and got me a rental. They will stand behind and in front of their work,,!

Been coming here for years and this was the first time that I have felt like someone paid attention to what I needed. The service rep called me and informed me of all the activity needed to get my car serviced and inspected. When I picked up the car it was the same as when I dropped it off. In the past I have had trash in the vehicle and even had things not put back together correctly. Refreshing. Hope this is the new normal.

Tammy the service manager was understand kind and she Listened to me ! I was set on never buying another Kia until Tammy the service manager talk to me and fixed the wrongs that was done! I want to say she is an asset and an overall wonderful person!! You at Kia have a Gem named Tammy !! Thanks you my next car will be a Kia ❤

Moose was my sales consultant! He was very professional and super patient! The other staff had great customer service as well! My overall experience was Amazing buying my car! Thank You!

Everything was great except I have to wait on parts for a recall. Not the dealers fault, but would think GMC would have parts available when a recall is issued.

Pleasant and quick.

Apparently the service advisor I encountered when I first brought my vehicle in will not be returning to this position. This is a good thing as he apparently did absolutely nothing and told me my car was repaired. When I realized the issue was still present I returned to find out he is no longer there(again, a good thing) and my car was repaired as quickly as expected with apologies for the previous visit. Thank you Southern Buick for seeing the problem team member and doing what needed to be done. I am very pleased with my service and will continue to bring my Buick to Southern for my service needs. I fully understand this one person’s unsatisfactory actions was not a reflection on the dealership or service department. Pleased customer here.

It was great!

Mr Mike very nice guy