Welcome to Southern Buick GMC Virginia Beach

Big shout out to Chance Moore going above and beyond helping me out recommending the vehicle I immediately fell in love with, he had the vehicle on the lot ready to go for test drive when my husband and I arrived, he took extra step walk through interior and exterior of the vehicle, and he made sure everything worked properly. Big thanks to Summer Sherman and Sherard Bethea answered all the questions and match up the prices, deals, and etc for my new vehicle. Special thanks to Tina Roberts she recommended me to come out to Southern and reach out to her sales person (Chance Moore). Southern Buick GMC and Southern Team (highly recommend) are amazing and much appreciated friendly and professional customer service.

Great car buying experience at Southern. Chance, Sherard, and Summer provided exceptional customer service and answered every little question my husband and I had. Thank you to the wonderful team!

Sherard was exceptional in all regards, knowledgeable and a pleasure to work with.

I don’t know what Chance is being paid but he needs a raise. He worked well with my wife and I and really worked hard to get us a deal that worked out well

Very good and fast service. Service staff were the best.

Friendly customer service, comfortable waiting area, people actually care and listen.

Amazing service and explained everything!

The customer service was phenomenal and I truly enjoyed the professionalism and honesty from this dealership. I was in and out into the time frame I was given. Thr lobby area to wait was comfortable and clean. I truly enjoyed my experience here and the prices were right. Definitely a top notch service center at this dealership.

Tracy is AWESOME!

Great job from all the staff. Very warm and welcoming environment. Special shout out to Billy who made sure my car was better than I left it. He also helped me schedule my next appointment and even showed me how to work the KIA Connect app a little more. Thanks you guys!

My salesperson was Chance and he couldn't have been more polite, professional, and accommodating. He made the experience stress free and went above and beyond to ensure all of our questions were answered. Everyone we came into contact with was the same way and we will definitely be doing business here again.

Amazing salesman, professional that others could learn from.

Quentin Blackwell and Wesjackson did an amazing job with helping me with my purchase of my New Kia Forte!! Go cowboys!!!

Best car buying experience ever! Deshun was helpful and took care of everything. We will definitely come and see him again.

Moose was an awesome salesman! He made sure we were taken care of and even came in on his day off to finish our deal. Would highly recommend him! Go see Moose!!

The service advisor, Tracy, worked with my extended warranty to save me about $1800. She was professional about the extra work that had to be done to activate this policy.

Service was great, however, it's a little irritating that my touch screen is not working properly, especially since it seems to want to scroll uncontrollably while driving down the road. Also, I was told that the part number to the dash touch screen would be on my paperwork, if it is, I can't tell what number it is since there are so many!. If I could get that number that would be great, as I may see if there is an after market version I can purchase since there is a backorder on the screen at the dealership. I didn't want to pay for something and then it be on backorder for 6 months. So - again, service was GREAT! I'm just trying to work on the touch screen issue myself. Thanks

This review is for the sales team. We worked with Cierra Lane throughout the process. She was friendly, professional, helpful and really took care of us throughout the process. We ordered our Telluride and ended up wanting a different interior color, she made sure it happened. She kept in contact with us and checked up on us after we came home with it. Great customer service, really made us feel like she cared. During the car buying process we met Summer Sherman who was very friendly, personable, complimentary and kind. She put on one heck of a presentation for the more esthetic parts of the warranty while not putting so much pressure on us that we felt like we were at a timeshare presentation. Lastly we worked with Sherard Bethea. He was the final stop on our long journey to get the Telluride in our hands. We were all tired, it was 9:30pm and it had been a day. Sharard joked with us, shared personal stories, and was kind and friendly all while being a tremendous salesperson. We really appreciated him at the end of the day. We will definitely be coming back here for our next car. Thanks to everyone involved for making a normally very stressful situation, pretty calm :).

Great customer service

Great customer service. Friendly service team, I will bring all my vehicles to Southern Lynnhaven for service .

Awesome customer care.

I was Confused by the bill. I was quoted one cost and then there was miscellaneous charges added to it. I didn’t understand what the miscellaneous charges could be.

I received more than expected. I was there for a battery change and had a state inspection scheduled for the following week. The friendly service manager seen this on his computer and arranged to have both tasks preformed during this visit, saving me a trip back. I very much appreciated his effort on my part. Plus, I felt confident that the work was preformed correctly by a competent Buick dealer. and was fairly priced. E. J. Wilburn, Sr.

Awesome service staff, especially Jack who serviced my car and kept me informed

First time on time for service and service went very smooth.