Welcome to Southern Buick GMC Virginia Beach

Very friendly moose was very knowledgeable kind and amazing veteran he helped us figure out what would work with our credit and financial situation very understanding and an amazing personality we will suggest friends to come to this dealership for years to come

I had an incredibly pleasant visit and experience at the Southern Buick GMC dealership in Virginia Beach. Chance and Chuck were very helpful and knowledgeable about the vehicle that I had in mind. I came in unexpectedly with my mom on a Sunday and the entire staff were incredibly welcoming and down to earth. If my mom had a great time with me, you know it was a pleasant experience. I did end up purchasing my new forever car and the process was not stressful at all. Compared to a different unrelated dealership I visited the day before, this trip was monumentally refreshing. Everyone that has seen or asked about my car, I've mentioned this specific dealership. Thank y'all!

Setting up my appointment was easy and Mike was great at checking me in. He kept me informed while I was there. Mike was very nice and easy to work with

Staff was very friendly, professional and knowledgeable while attending to my needs.

R.T. was extremely kind! Interacting with him was like a breath of fresh air compared to their “sister dealership.” He was able to accommodate my needs to have my vehicle when I needed it, despite some challenges. I feel like service is over priced though. I will continue to use this dealership for service as long as they are respectful… and hopefully can provide a discount in the future.

The entire Southern GMC team did a wonderful job making me comfortable and taking great are of my vehicle. Tracy, my advisor, assisted me from beginning to end.

The staff here is amazing, Moose our new friend went above and beyond their usual duties and found us the perfect vehicle even though it took a few weeks. We are so excited to see our future here with Southern Buick and already planning to purchase our next vehicle here! ❤️

Appointments was on time,made comfortable, watch TV and offered coffee or hot chocolate while we wait,very enjoyable experience.

just received my hard copy title from DMV today, and reminded me of the crew at the VB site, and the chesapeake distribution folks. i told my sister about my used terrain (hers is the same model as mine), good vibes. these people are just down-home folks, and the wonderful service they provide just makes it feel good to throw all my money at them. no regrets, warm and fuzzies!

Everyone in that place was welcoming and made me feel important! I appreciate all of them! My salesman Moose was the best! He’s very personable!

Truly have to thank the salesman at Southern Buick For saving me over $65k for a new car. I took my car in for a checkup since it was showing an intermittent fault while shifting from 2nd to 3rd gear. The mechanics and service desk were great. They could not duplicate the fault and asked to keep it a second day. During that time Moose called multiple times to give me an appraisal for my car. My family loves Buick Enclaves. We have had 5 so far and currently own two, one black and one white. While awaiting the appraisal I called USAA and got pre-approval for a $75k loan, pulled out my check book and secured my lien-free title. I got a call that my car was ready, the mechanics could not duplicatr the fault and we werr not being charged a fee for diagnostics. While driving to pick up my car and hopefully trade it in for a new 2022 Premium Buick Enclave I get a call from Moose. Basically the dealership was offering me $9.5k for my 2016 Buick. Kinda low, I thought. Moose then tells me it would have been over $13k but they took off for transmission issues. When I asked him "Are you serious, the same transmission issues your own mechanics could not find?". He said yes. I told him that was way too low and a bit crazy since there was no diagnosed faults. He said they might have to replace the transmission and that is a $5k job. That got me to thinking. Even though I was willing to pay up to $75k for a new car, I can just wait for the fault to get properly diagnosed and only pay to repair that part. Thanks Again, Southern Buick Virginia Beach, for saving me lots of money.

Sales people was very nice. They were aggressive in the good way. Everyone was on point.

My husband and I had an amazing experience with Brandon Lane there. Also, Jerome in finance and the sales manager that let us know what was in stock. My husband had been looking for either a suburban or Yukon XL and 30 minutes after talking to them on the phone, my husband was up there test driving the Yukon and signing papers. The service department did an excellent job as well detailing the vehicle to look like it belonged in a showroom. We can’t thank y’all enough for making him and I both feel so welcomed. Will definitely be doing business again. Brandon was a BOSS with this transaction; can’t recommend him out enough!

Friendly staff

Great communication from tech writer and great service.

Cierra Lane is a exceptional worker. She is very knowledgeable about the vehicles and she has a very happy disposition about herself. I thank her for being my support system when I had a lot of questions. She was the one who helped me to fully decide to purchase my vehicle. She is a asset to your company.

It was very good as where previous experiences.

I had the delightful experience of having the shuttle driver drop me off at my location very well mannered man and very polite I think he said his name is Aaaroon the company has great eye for talent.

Great Job !!!

Tracey was the person that handled my situation and she was very helpful. She kept me updated on the process and was very informative. Great customer service skills. Thanks!

I didn’t purchase a vehicle but Salesman Chance Moore was very great help. Looked at what I think was a 2018 GMC Yukon. I’ll definitely be back to talk numbers and I’ll be looking for him to help me again.

Got a great deal on a Toyota Tundra. But the best part of my experience was the staff, specially Chance who was exceptional taking care of us. Great communication and honest expectations. I highly recommend this establishment.

Mike was very helpful and understanding of our situation

Tracy was excellent

Moose took care of everything I needed and showed exceptional service! Glad I made the choice to go with him!